Terms of service

Terms of Service

Last updated: August 27, 2026

OVERVIEW

Welcome to Growlumo. The terms “we,” “us,” and “our” refer to Growlumo. Growlumo operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.

The Services are hosted and powered by Shopify, which enables us to provide our online store and related services.

These Terms of Service, together with any policies referenced or linked herein (collectively, the “Terms”), describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully. They contain important information about your legal rights and obligations, including warranty disclaimers, limitations of liability, and dispute-related provisions.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in the jurisdiction where you reside, or that you are using the Services with the consent and supervision of a parent or legal guardian where permitted by applicable law.

When using our Services, including creating an account or placing an order, you may be required to provide information such as your name, email address, billing information, payment information, and shipping information.

You agree that all information you provide is accurate, current, and complete, and that you have the right to provide such information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity associated with your account.

You may not transfer, sell, assign, or otherwise provide your account to another person without our prior written consent.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, colors, and other information displayed on our website are accurate.

However, the colors and appearance of products may vary depending on your device, display settings, browser, and other technical factors.

We do not guarantee that product colors, appearance, or other characteristics will appear exactly as displayed on your device.

Product descriptions, specifications, pricing, availability, and other information may be changed or updated at any time without notice.

We reserve the right to discontinue products and to limit quantities available for purchase, including by person, household, geographic region, or jurisdiction, where permitted by applicable law.

SECTION 3 — ORDERS

When you place an order through our website, you are making an offer to purchase the products in your order.

We reserve the right to accept, decline, or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraud, payment issues, or other circumstances permitted by applicable law.

Your order is not considered accepted until we send you an order confirmation.

We must receive and process payment before an order can be accepted and fulfilled.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation requests.

If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided when the order was placed.

Returns and refunds are subject to our Return Policy, which forms part of these Terms.

Unless otherwise agreed by us in writing, products purchased through our website are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability may change at any time without notice.

The price charged for a product will generally be the price displayed at the time you place your order and will be included in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges that may apply to your order.

You are responsible for providing accurate and complete billing, payment, shipping, and contact information.

You agree to promptly update your information if it changes so that we can process your orders and contact you when necessary.

You represent that:

  • The payment information you provide is accurate and complete;
  • You are authorized to use the payment method provided;
  • Your payment provider will honor the charges associated with your order; and
  • You will pay all amounts properly due for your purchases, including applicable shipping charges, taxes, and other disclosed fees.

SECTION 5 — SHIPPING AND DELIVERY

We will provide estimated shipping and delivery times where available.

Delivery times are estimates and may vary depending on the shipping destination, carrier, customs processing, weather, holidays, and other circumstances outside our reasonable control.

We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

If an order is delayed or lost, we will reasonably assist you in communicating with the applicable shipping carrier and, where appropriate, help resolve the issue in accordance with our policies and applicable law.

Any provisions concerning delivery, risk of loss, or title are subject to applicable consumer protection laws.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services and their content, including trademarks, logos, text, product descriptions, photographs, images, graphics, videos, audio, reviews, designs, layouts, and other materials, are owned by Growlumo, its affiliates, licensors, or other applicable rights holders and are protected by applicable intellectual property laws.

You may use the Services for your personal, non-commercial purposes.

Except as expressly permitted by us in writing or by applicable law, you may not reproduce, copy, distribute, modify, create derivative works from, publicly display, publicly perform, publish, download, store, transmit, or otherwise exploit materials from our Services.

Nothing in these Terms grants you any license or other right to use our intellectual property except as expressly stated.

Growlumo names, logos, product names, designs, slogans, and other brand elements are trademarks of Growlumo or their respective owners.

Shopify names, logos, product names, and other Shopify trademarks belong to Shopify.

All other trademarks appearing on the Services belong to their respective owners.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services as part of our Services.

These tools may be provided by third parties that we do not control or operate.

Third-party tools may be provided on an “as is” and “as available” basis, subject to the applicable third party’s terms and policies.

Your use of third-party tools is subject to the terms and conditions of the relevant provider.

We are not responsible for third-party tools to the extent permitted by applicable law.

We may introduce new features, tools, or resources through our Services from time to time. Such features will also be subject to these Terms unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites, platforms, products, or services operated by third parties.

We do not control and are not responsible for third-party websites or services, including their content, privacy practices, security, availability, or accuracy.

If you choose to access a third-party website or service, you do so at your own risk.

You should review the applicable third party’s terms and privacy policies before using its services or entering into a transaction.

Any complaints or questions concerning third-party products or services should be directed to the relevant third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Growlumo uses Shopify to provide and operate the Services.

Any purchase you make through our online store is made directly with Growlumo and not with Shopify.

To the extent permitted by applicable law, Shopify is not responsible for the products we sell, our fulfillment obligations, returns, refunds, customer service, or other aspects of transactions between you and Growlumo.

Shopify and its affiliates are not responsible for claims arising from products or transactions between you and Growlumo, except to the extent otherwise required by applicable law.

SECTION 10 — PRIVACY

Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Our Privacy Policy is incorporated into these Terms by reference.

The Services are hosted by Shopify, and Shopify may collect and process personal information relating to your use of the Services.

For more information, please review our Privacy Policy and the Shopify Consumer Privacy Policy.

SECTION 11 — REVIEWS AND FEEDBACK

If you submit, post, upload, email, or otherwise provide reviews, comments, suggestions, ideas, photographs, proposals, or other content (“Feedback”), you grant Growlumo a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with operating, improving, and promoting our Services, subject to applicable law.

You represent that:

  • You own or otherwise have the necessary rights to submit the Feedback;
  • Your Feedback does not violate the rights of another person or entity;
  • Your Feedback does not contain unlawful, defamatory, threatening, abusive, obscene, or otherwise objectionable material; and
  • Your Feedback does not contain malicious software or other harmful code.

You remain responsible for the content you submit.

We may, but are not obligated to, monitor, edit, restrict, or remove Feedback that we believe violates these Terms or applicable law.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct errors and update information at any time.

Where permitted by applicable law, we may cancel or modify an order if it was placed based on a material error, including a pricing or availability error.

If we cancel an order after payment has been received, we will refund the amount paid for the affected order.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use the Services:

  • For unlawful, fraudulent, abusive, or malicious purposes;
  • To violate applicable laws or regulations;
  • To infringe the intellectual property or other rights of Growlumo or another person;
  • To harass, threaten, abuse, defame, or harm another person;
  • To submit false or misleading information;
  • To impersonate another person or entity;
  • To distribute spam, malware, viruses, or other harmful code;
  • To interfere with the security or operation of the Services;
  • To collect or misuse personal information belonging to others;
  • To copy, scrape, reproduce, or exploit substantial portions of the Services without authorization;
  • To bypass security, authentication, access controls, or other protective measures; or
  • To engage in conduct that could reasonably harm Growlumo, Shopify, our customers, or our Services.

We may suspend or terminate access to the Services where we reasonably believe that you have violated these Terms or applicable law.

SECTION 14 — AGENTS

This section applies if you use, enable, deploy, or cause an automated software agent (“Agent”) to access, use, or interact with our Services.

An Agent means software or a service capable of taking autonomous or semi-autonomous actions on behalf of or at the direction of a person or entity.

Agents may access and interact with our Services only where permitted by us and applicable technical restrictions.

Agents must:

  1. Identify themselves as automated agents where technically required;
  2. Not misrepresent automated interactions as human interactions;
  3. Not circumvent CAPTCHAs or other measures designed to distinguish automated access from human access;
  4. Not bypass technical restrictions, access controls, or other measures used to control automated access; and
  5. Comply with applicable laws and these Terms.

We may restrict or block automated access to our Services at any time.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law, including if you violate these Terms or engage in conduct that may harm our Services, business, customers, or other users.

Termination does not affect any rights or obligations that arose before termination.

The provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, privacy, and any other provisions that by their nature should survive termination will continue to apply.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be available, uninterrupted, secure, timely, or error-free.

We do not guarantee that information provided through the Services will always be complete, accurate, or current.

To the fullest extent permitted by applicable law, we disclaim implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot lawfully be excluded or limited under applicable law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Growlumo and its affiliates, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, savings, data, or business opportunities arising from or relating to your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including liability for fraud, intentional misconduct, or other liability that cannot be waived by law.

SECTION 18 — INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Growlumo, its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, costs, and reasonable legal fees arising from:

  1. Your violation of these Terms;
  2. Your violation of applicable law or the rights of another person; or
  3. Your misuse of the Services.

This indemnification obligation does not apply to the extent that a claim results from Growlumo’s own unlawful conduct or other circumstances for which you cannot legally be held responsible.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with our Privacy Policy, Return Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and Growlumo concerning your use of the Services.

These Terms supersede prior or contemporaneous agreements and communications relating to the same subject matter.

SECTION 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, or as otherwise permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where Growlumo’s operating entity is established, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms limits any mandatory consumer rights or protections available to you under the laws of the country or state where you reside.

Any disputes will be subject to the jurisdiction of the courts having lawful jurisdiction over the matter, subject to applicable consumer protection laws.

SECTION 23 — HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the interpretation of the Terms.

SECTION 24 — CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We may update or modify these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

When we make material changes, we will update the “Last updated” date and provide any additional notice required by applicable law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Growlumo
Gundegas Street 12
Riga, LV-1016
Latvia

Email: info@growlumo.com

For legal and regulatory purposes, the entity responsible for operating the Growlumo store is the legal entity identified above.